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Tips to better video communication

Monday, Apr 28, 2008

You did it. You bought a webcam and are ready to join the millions of savvy people already taking advantage of video communications over the Internet. Now you can talk to anyone, anywhere in the world, just as if they were sitting in the same room with you.

While this technology opens up many possibilities for keeping in touch with distant loved ones or communicating with key colleagues, video communication presents a perplexing new set of etiquette rules that you’ll want to know before jumping on to your first video call.

Conference calls are becoming more and more common and everyone needs to know how to handle them. To avoid embarrassing “captured on video” moments, consider the following 10 etiquette tips for a successful, stress-free experience:

Forget what you’ve been told – looks DO matter. Before joining a video call, comb your hair and make sure your clothes are clean at the very least. Avoid bright colours or patterns that may make the person on the other side difficult to focus. Put your best face forward. Check for flyaways, spinach in your teeth and ladies – sloppy makeup is a no-no. Be mindful of your manners: introduce yourself, speak clearly, don’t interrupt.

Be cautious of body language. Remember, others can see you. Eye-rolling or snickering in response to the most asinine comments won’t go unnoticed. Avoid tapping your pencil or drumming your fingers on the desk.

No food allowed. Munching is inappropriate in any conference, more so in a video-conference where all the participants can see you. This can irritate them and make the conference less productive.

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News Source : http://www.thehindubusinessline.com