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I have spent literally millions on these systems and frankly, if you asked me how much benefit I got out of them, I would have said that I got about 2 out of 10 and reduced perhaps 1 trip out of 1000. There were many complaints on these systems. That you had to be seated just right, they were too fiddly to setup, many times they would not work, it felt too formal, couldn't do it for more than 1-2 hours at a stretch, impossible to read fine emotions, etc.
Since a few months, I have been exposed to what I would call as the HP HALO system which we are currently implementing across the firm. I have been meaning to write a review since the beginning of the year ever since Aaman mentioned product reviews, but there you have it. It is a video conferencing system, but the difference is like that between the old rotary fixed line Bakelite phones and a modern mobile phone.
It needs a special room in every location, usually about 12 feet by 20 feet, tastefully done up in a neutral beige colour. All rooms have exactly the same decor, lighting, colour, layout, etc. You walk in and you are faced with a slightly curved table, sort of like a half of an oval table, capable of seating 6 people, in blocks of two each.
Facing you are 3 flat screens in a row, a tilted screen on top of the middle one. There is a camera on top of each of the 3 screens in a row and one on top of the desk (recessed inside the ceiling). The table has recessed microphones, connections for laptops (which can be used to display on the tilted screen). The camera on the ceiling can be used to show stuff that you draw on the table.
So you can effectively have a video conference with multiple locations (four maximum), with multiple channels, different time zones, for hours on end and not feel tired. I have done 2 days at a trot and it was ok. Don't get me wrong, it is not cheap, but frankly, if it doesn't pay off in a matter of months, then you do not have control over your travel budget. It saves a heck of a lot on CO2 emissions, tension, operational risk, etc. etc. See what the clients are saying.
And you feel just with them. You see life sized images. You joke, kid, move around, be very natural. Instead of having to move very slowly otherwise the image will blur, etc. etc. I think it has made an huge impact on senior management. On an average, I would waste 50 hours per week on avoidable commuting time (taxi to and fro airport, airport time, etc., excluding normal London commuting time).
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